English Sterling Silver by Orkney-AntiquesOrkney-Antiques
Home
Sales Policy

Sales, Shipping and Returns policy


GUARANTEE

All our items are fully guaranteed to be the age and condition as stated in the description.

If an item is significantly not as described, we will offer a full refund (inc. all shipping costs)

If you wish to return the item for any other reason, we will offer a full refund (less any shipping costs)

All we ask is that you inform us within 14 days of receipt, and return the item in the same condition as received


PAYMENT OPTIONS

Payment outside the UK
We accept all major Credit and Debit Cards (via telephone, fax, & web order form), and PayPal. We also accept cheques, bankers drafts, and wire transfer in GBP Sterling (£).

Within the UK
We accept all major Credit and Debit Cards (via telephone, fax, & web order form), PayPal, Cheques/Postal Orders, Direct Bank Transfer, Cash upon collection.

All prices are quoted in GBP Sterling (£). For customers wishing to pay in any other currency, the exchange rate will be taken as that listed on www.xe.com at the time of payment processing.( Please don't hesitate to contact us, via phone or e-mail, for an actual price)

We cannot accept non-sterling cheques.

If paying by cheque, funds have to clear before the item is shipped.


SHIPPING

The cost of shipping,(if not stated in the item listing), is in addition to the catalogue price. Please e-mail us for actual cost.

The customer is responsible for all customs charges, state taxes and import duties (if any).

All items are shipped fully insured (with tracking), with the invoice being sent separately.

 
 


member, TROCADERO © 1998-2008 All Rights Reserved